📦 Where We Ship
We currently ship to the U.S. and Canada.
International chaos? Not yet—but stay tuned.

🕐 Processing Time
Every Chaos Muffin item is made to order (aka baked fresh just for you).
Please allow 2–5 business days for us to prepare your order before it ships.

🚛 Shipping Time
U.S. orders: 3–5 business days after processing
Canada orders: 5–10 business days after processing
Heads up: Your total wait time = Processing time + Shipping time.
We know waiting sucks—but we pinky swear it’s worth it.

💸 Shipping Cost
We're not here to confuse you with mystery charges or checkout math gymnastics.

• U.S. flat rate: $7.99 USD
• Canada flat rate: $10.99 CAD
• Free shipping on orders over $75 USD (U.S.) or $100 CAD (Canada)

We kept it simple so you can focus on your emotional growth, not your shipping calculator. One less thing to overthink.

📬 Tracking Your Order
You’ll receive a tracking link as soon as your order ships.
Yes, we like to overshare—but only in ways that help.

🔁 Return Eligibility
You have 30 days from the delivery date to initiate a return or replacement.
Items must be unused, unwashed, and in their original condition.
Damaged or misprinted? That’s on us. Send a photo—we’ll fix it.

❌ What Can’t Be Returned
We can’t accept returns for:
- Buyer’s remorse (changed your mind)
- Wrong size ordered
- Minor design quirks from our intentional risograph-style aesthetic (ghosting, misalignment, textural grit—that’s the charm)

💌 How to Start a Return
Email us at heyo@chaosmuffin.ca with:
- Your order number
- A brief note about the issue
- A photo if the item is damaged or incorrect
We’ll get back to you with love (and instructions).

🫶 P.S. It’s Not You. It’s Supply Chains.
Every Chaos Muffin item is printed to order. We’re not mass produced—we’re mood produced. So while we can’t guarantee perfection, we can promise empathy.